Path 06Lesson 5 / 6

Plan adoption with explicit responsibilities

Choose a bounded first service, define success and stop conditions, and assign the work that remains with your team.

Foundation10 minReviewed

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What you will learn

  • Choose an initial scope that teaches something useful without exposing unapproved data.
  • Assign decision, delivery, and operation responsibilities.
  • Define evidence for continuation, adjustment, or stopping.

Choose a useful, bounded service

Start with a real need and a scope the organization can understand. Avoid selecting only the most impressive demonstration or the most critical system.

A fictional company chooses an internal report for team workload planning. It uses approved synthetic records during setup. The initial outcome is specific: an authorized manager can generate and inspect one report with a traceable calculation.

The scope excludes employee performance decisions, production personnel records, and automatic changes to other systems. Those exclusions define the current authorization. A later expansion needs another assessment.

Assign responsibilities before work starts

ResponsibilityDecision to make
Business outcomeWho decides whether the report is useful?
Data handlingWho approves each data flow and data class?
EngineeringWho reviews the change and its evidence?
PlatformWho owns identity, environments, and deployment?
OperationWho responds, maintains, and verifies recovery?
Commercial termsWho confirms scope, cost, and exit arrangements?

One person can hold several roles. Do not leave a role implicit because the team is small. Record an alternate for decisions that could block ongoing work.

Use the operating-model exercise to identify missing owners and evidence. Its output is an action list, not a certification or readiness score.

Define success and stop conditions

For the report, acceptance includes the correct calculation, denied access for an unauthorized role, and a reproducible deployment. The operational owner also needs a tested recovery procedure and an incident route.

Record a baseline for the current work. Measure time to a verified result, review effort, rework, and operational cost. Do not count generated lines as business value.

Define stop conditions before the first problem. Examples include an unapproved data transfer, an unexplained permission change, or missing evidence for a required release decision. State who stops the affected work and who can authorize continuation.

Expand when evidence supports it

Review what happened against the original criteria. Decide whether to continue, narrow the scope, correct a gap, or stop. Record the reason and the evidence.

A successful reporting workflow does not prove that a customer-facing payment service is ready. New data classes, users, permissions, and failure consequences change the assessment. Reuse the operating model while checking the new requirements.

When enabling Taiga, connect these responsibilities to the actual organization, factory, product, repository, and environments. Keep contractual status and operational status separate. A configured product does not by itself mean that a contract is signed or production use is authorized.

Continue with a decision record that makes the assumptions and next review explicit.

Do the exercise

Choose a fictional internal reporting service. Write one useful outcome, a permitted data class, a service owner, three acceptance criteria, and two stop conditions. Use the operating-model exercise to identify missing responsibilities.

Download worksheet (Markdown)

Check your understanding

The initial service works, but nobody owns incident response. What should happen before production use?

Sources & further reading

Related reading from Taiga