Path 06 · 6 lessons · 60 min
Choose your operating model
Compare responsibilities, total costs, supplier evidence, and exit options. Make an investment decision you can explain.
- 01
Compare responsibilities before products
Compare an assistant, an internal delivery platform, and a software factory. Identify which work each option performs and which responsibilities remain.
- 02
Compare complete operating costs
Include setup, retained work, runtime, integration, and change. Test assumptions instead of treating a single estimate as a forecast.
- 03
Ask a supplier for evidence
Turn supplier claims into testable questions. Check scope, configuration, contractual terms, and the responsibilities your organization retains.
- 04
Verify an exit before you depend on a service
Separate source-code ownership from operational portability. Test exports, independent builds, infrastructure access, and the evidence needed for a transition.
- 05
Plan adoption with explicit responsibilities
Choose a bounded first service, define success and stop conditions, and assign the work that remains with your team.
- 06
Write a decision you can review later
Record the problem, alternatives, evidence, accepted limits, and review triggers. Make a build-versus-buy decision understandable after the meeting.